If you have been hit with fees on your mortgage account for late payments and arrears, we can help you get that money back.

What are mortgage arrears fees for?

Lenders claim that these fees cover the cost of the extra work involved with accounts that fall into arrears. The FSA has ruled that these charges need to be fair and reflect accurately the extra work involved. Any firm identified as failing in its obligations to treat customers fairly can expect a substantial fine and an order to pay back its customers.

Kensington Mortgages, which specialises in mortgages to customers with patchy credit records, has been fined £1.2m by the Financial Services Authority for levying unfair charges on borrowers in arrears.

Kensington is the second mortgage lender to be fined by the FSA over its arrears handling. Another specialist lender GMAC-RFC was fined £2.8m - the biggest mortgage-related fine ever imposed by the FSA - and ordered to reimburse more than 46,000 customers up to £7.7m.

An FSA spokeswoman confirmed six mortgage lenders still remain under investigation following a recent review on how specialist lenders and third party administrators were handling mortgage arrears and repossessions

So, if you`ve had any arrears fees applied to your mortgage account, even if that mortgage has since been repaid, we can help you get that money back!

Everything we do is on a NO WIN NO FEE* basis. If we win your claim, we simply take 25% (plus VAT) of your final settlement.

*Please note that if you cancel your claim after our 14 day cooling off period, a cancellation fee may be payable. Please see our Terms & Conditions